Question 1

1. WHAT PAYMENT METHODS ARE ACCEPTED?

Accepted Answer

Klarna (pay in installments), Alipay, Amazon Pay, Apple Pay, Cash App, Google Pay, Link, Bancontact, EPS, Giropay, iDEAL, Afterpay.

Crypto: Bitcoin or Ethereum.

Bank Wire: Please Inquire.

Question 2

2. HOW DO I BUY A TEMPLATE?

Accepted Answer

Buy and fully setup your template website in 3 simple steps:

1. Choose the template that most appeals to you. You can view all available templates on the TEMPLATES page.

2. Click the BUY TEMPLATE payment button on a Template page to make payment.

3. Upon successfully making payment you will be redirected to the DESIGN FORM. Completing the Design Form only takes about 5 minutes and this provides us with all of the information we need to begin work on your website.

Question 3

3. I WANT A CUSTOM DESIGNED WEBSITE, WHAT'S THE PROCESS?

Accepted Answer

Please visit the CUSTOM DESIGN page for more information and to submit the Custom Inquiry Form.

Question 4

4. WHAT DO I NEED TO BEGIN?

Accepted Answer

To keep within the website setup timeframe (7-10 days for a template website and 2-3 weeks for a custom designed website) you should have 2 things ready when you purchase your website:
 
1. Pictures: At least 6 high resolution (large) pictures.
2. Text: Decide what pages you want and prepare what you want to say on each page.
 
Please note: The website setup period is for you, not for us. There is no rush, so please take your time and send over your website content when you are ready. If you need to take a few weeks or longer to send over your website content that is fine.

Question 5

5. HOW QUICKLY WILL MY WEBSITE BE READY?

Accepted Answer

- A template website will be fully setup and ready for business within 7-10 days of our receiving all of the required content from you. The required content is the Design Form, your page text and pictures.
 
- Custom designed websites are usually ready within 2-3 weeks depending on your feedback of the 1st draft.

Question 6

6. CAN I EDIT AND UPDATE MY WEBSITE MYSELF?

Accepted Answer

Yes you can! Although clients that use our service for updates/edits usually have a neater and more polished looking website. Simply submit your website update request via the Website Updates page and it will be made for you usually within 2-3 hours. Please visit the CLIENT UPDATE page for our web editing pricing.
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If you choose the with CMS option you will have all of the tools you need to easily edit every aspect of your website yourself. From the styling and page design to the text, pictures and SEO.

Question 7

7. CAN I HAVE MORE THAN ONE WEBSITE?

Accepted Answer

Absolutely! Many of our clients have more than one website and some have several.

Question 8

8. CAN I TAKE MY WEBSITE DOWN FOR A PERIOD OF TIME WITHOUT LOSING IT?

Accepted Answer

Yes! So long as you have not cancelled your hosting subscription (your website needs to be hosted whether it is online or offline and this costs $$$) your website can be taken down temporarily for as long as is necessary. When you wish to resume using your website, just send an email to let us know.

Question 9

9. HOW DO I UPDATE MY CARD DETAILS?

Accepted Answer

It's quick and easy to update card details without interrupting/cancelling your website hosting subscription. Contact us for the instructions.

Question 10

10. I RECEIVED AN EMAIL TELLING ME THAT MY HOSTING SUBSCRIPTION HAS FAILED TO REBILL, WHAT SHOULD I DO?

Accepted Answer

Your website hosting subscription will be automatically cancelled if a hosting payment has failed to go through after a number of attempts made by our payment processor. This just means that you need to set up your hosting subscription again. Please contact us immediately to resubscribe and avoid website downtime.

MINX WEBSITE DESIGN

COMMON QUESTIONS